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Dear Brainbang Clients,
In our continuing efforts to find ways to better serve you we wanted to let you know about some
exciting changes at BrainBang.
Starting August 1, 2007 all hosting, support, application development, and website development will be
managed through our sister company Faction Eight. Faction Eight is focused on providing businesses with a
complete set of Information Technology Services. In addition to web application hosting and development Faction
Eight provides setup and ongoing maintenance of hardware, software, and networks through a cost effective
monthly program.
Faction Eight is led by Dylan Lloyd, whom many of you have already talked to. Dylan brings over 12 years
of Information Technology experience to your business. Prior to creating Faction 8 Dylan was IT Director at Higgins
Purchasing Group a worldwide Supplier of products and Services to the Hospitality Industry where he had the
responsibility for the management of all technology initiatives.
Brainbang will continue to focus on providing leading edge marketing consultation and services that can
help expand your market and build your brand. Now by partnering with Faction 8 we will be able to provide you an
even higher level of service than ever before.
Client Questions
1. Will there be any changes to our rates or support program? No, your rates and support program will
continue as they are.
2. Who will be billing us? Your bills for August 2007 service on will be coming from Faction 8.
3. Who do we contact regarding support, billing questions, and new web projects? The Team at Faction 8
will be your main contact for all support, web development, and IT support needs.
4. What services can Faction 8 Provide? Faction 8 provides ongoing computer maintenance, network setup
and support, custom software and website development, hosting, and commerce software.
5. Where does BrainBang fit in? BrainBang is focusing our operations on marketing services. The team at
faction 8 works closely with us on all client marketing consultation and promotion needs.
Please feel free to contact Praveen Sood at p.sood@brainbang.com or Dylan Lloyd at dylan@faction8.com with
any further questions.
Thank you for your continued Support
Praveen Sood
BrainBang Inc
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